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Activate a device using the BlackBerry Administration Service
1

Activating BlackBerry devices

To assign BlackBerry devices to user accounts and activate the devices, you can use any of the following methods:

Method

Description

BlackBerry Administration Service

You can activate devices before you distribute them to users by connecting the devices to a computer and logging in to the BlackBerry Administration Service.

Over the wireless network

New users and users that are receiving replacement devices can activate the devices without requiring a physical connection to your organization's network. Devices that are associated with the BlackBerry Internet Service cannot be activated over the wireless network.

BlackBerry Web Desktop Manager

New users and users that are receiving replacement devices can activate the devices by connecting the devices to a computer that hosts the BlackBerry Web Desktop Manager.

2

Activate a device using the BlackBerry Administration Service

Before you begin:
  • For activation to complete, you need wireless connectivity or Wi-Fi connectivity to the BlackBerry Infrastructure.
  • If necessary, prepare a BlackBerry device so that you can distribute it to a user.
  1. Connect the device to a computer that can access the BlackBerry Administration Service.
  2. On the Devices menu, expand Attached devices.
  3. Click Manage current device.
  4. Click Assign current device.
  5. Search for a user account.
  6. In the search results, click the display name for a user account.
  7. Click Associate user.
  8. Click Assign current device.