Activating BlackBerry devices
To assign BlackBerry devices to user accounts and activate the devices, you can use any of the following methods:
Method | Description |
---|---|
BlackBerry Administration Service | You can activate devices before you distribute them to users by connecting the devices to a computer and logging in to the BlackBerry Administration Service. |
Over the wireless network | New users and users that are receiving replacement devices can activate the devices without requiring a physical connection to your organization's network. Devices that are associated with the BlackBerry Internet Service cannot be activated over the wireless network. |
BlackBerry Web Desktop Manager | New users and users that are receiving replacement devices can activate the devices by connecting the devices to a computer that hosts the BlackBerry Web Desktop Manager. |
Activate a device using the BlackBerry Administration Service
- For activation to complete, you need wireless connectivity or Wi-Fi connectivity to the BlackBerry Infrastructure.
- If necessary, prepare a BlackBerry device so that you can distribute it to a user.
- Connect the device to a computer that can access the BlackBerry Administration Service.
- On the Devices menu, expand Attached devices.
- Click Manage current device.
- Click Assign current device.
- Search for a user account.
- In the search results, click the display name for a user account.
- Click Associate user.
- Click Assign current device.