Allow users to perform self service tasks using the BlackBerry Web Desktop Manager

You can allow users to perform all of the following self service tasks using the BlackBerry Web Desktop Manager:
  • specify an enterprise activation password for a BlackBerry device
  • specify a new device password and lock a device
  • delete all device data and deactivate a device
  • switch services and data from their current device to a new device
  1. In the BlackBerry Administration Service, on the Tenant administration menu, expand Organization.
  2. Click My organization.
  3. Click the BlackBerry Web Desktop Manager information tab.
  4. Click Edit organization.
  5. Change Allow users to perform self service tasks to Yes.
  6. Click Save all.
Last updated: 2012-08-30
©2012 Research In Motion Limited. All Rights Reserved.