BlackBerry Business Cloud Services feature overview

Feature

Description

Single login

  • Log in to BlackBerry Business Cloud Services using the same credentials that you use to access Microsoft Office 365

Powerful and familiar administration

  • Look and feel similar to the BlackBerry Administration Service for the BlackBerry Enterprise Server
  • Manage individual user accounts, groups, and your entire organization from BlackBerry Business Cloud Services administration console. You can also activate BlackBerry devices and send wireless commands.

Wireless activation

  • Activate devices over the wireless network and associate them with BlackBerry Business Cloud Services

Support for personal devices

  • For BlackBerry device users that have both personal and work data on a device, BlackBerry Business Cloud Services offers BlackBerry Balance technology. BlackBerry Balance technology offers the ability to delete only work data from the device (for example, you might want to delete work data if a user leaves the organization). You can use this feature on devices that are running BlackBerry 6 or later.

Instant messaging

  • Supports BlackBerry Messenger and consumer instant messaging applications available from the BlackBerry App World storefront

Data protection

  • Uses AES encryption to protect data that is in transit between BlackBerry Business Cloud Services and devices
  • Protects the connection between BlackBerry Business Cloud Services and the BlackBerry Administration Service using HTTPS
  • Provides IT policies and IT administration commands to control the behavior of the device

Web-based self-service

  • Allows users to switch devices, back up and restore data on devices, set their own activation passwords, or send wireless commands to lock or delete the data on devices

User features

  • Supports all of the messaging features that users expect with BlackBerry devices, including wireless email reconciliation, email filters, email forwarding, signatures, out-of-office reply, contact lookup and updates, attachment viewing and downloading, personal distribution lists, personal folders and subfolders, follow-up flags, calendar event forwarding, availability viewing in meeting invitations, and so on