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Configuring the BlackBerry Web Desktop Manager

You can configure the BlackBerry® Web Desktop Manager to permit users to perform administrative tasks such as creating a password for wireless activation, locking a lost or stolen BlackBerry device, deleting data from a device, or deactivating a device.

You can also customize the UI of the BlackBerry Web Desktop Manager by changing the text colors or displaying a custom image, such as your organization's logo, to match the design of your organization's intranet.

For more information about the IT policies that control the tasks that users can perform in the BlackBerry Web Desktop Manager, see the BlackBerry Enterprise Server Policy Reference Guide .

For more information about using the BlackBerry Web Desktop Manager to update the BlackBerry® Device Software, see the BlackBerry Device Software Update Guide .

Permit users to perform administrative tasks using the BlackBerry Web Desktop Manager

You can permit users to perform the following administrative tasks using the BlackBerry® Web Desktop Manager:

specify an enterprise activation password for a BlackBerry device
specify a new device password and lock a device
delete all device data and deactivate a device
assign a new device to a user account

In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view.
Click BlackBerry Administration Service.
Click Edit component.
On the BlackBerry Web Desktop Manager information tab, change Allow users to perform self service tasks to Yes.
Click Save all.

Permit users to create activation passwords using the BlackBerry Web Desktop Manager

You can specify whether the BlackBerry® Web Desktop Manager permits users to create their own activation passwords so that they can activate their BlackBerry devices over the wireless network. By default, users can create their own activation passwords. If you do not permit users to create their own activation passwords, in the BlackBerry Web Desktop Manager, the Device setup screen in the Advanced Settings tab is hidden.

In the BlackBerry Administration Service, in the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view.
Click BlackBerry Administration Service.
Click Edit component.
On the BlackBerry Web Desktop Manager information tab, perform one of the following actions:
- To prevent users from creating their own activation passwords, change Allow user self-activation wirelessly to No.
- To permit users to create their own activation passwords, change Allow user self-activation wirelessly to Yes.
Click Save all.

Permit users to activate BlackBerry devices using the BlackBerry Web Desktop Manager

You can specify whether users can use the BlackBerry® Web Desktop Manager to activate BlackBerry devices using a wired connection to a computer.

In the BlackBerry Administration Service, in the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view.
Click BlackBerry Administration Service.
Click Edit component.
On the BlackBerry Web Desktop Manager information tab, perform one of the following actions:
- To permit users to activate or re-activate BlackBerry devices, change Allow user wireline activation to Activate Any PIN.
- To permit users to activate new BlackBerry devices only, change Allow user wireline activation to Activate Unused PIN only.
- To prevent users from activiating BlackBerry devices, change Allow user wireline activation to No.
Click Save all.

Permit users to back up and restore data using the BlackBerry Web Desktop Manager

You can specify whether users can back up and restore data on BlackBerry® devices using the BlackBerry® Web Desktop Manager.

In the BlackBerry Administration Service, in the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view.
Click BlackBerry Administration Service.
Click Edit component.
On the BlackBerry Web Desktop Manager information tab, change Allow users to back up and restore data to Yes.
Click Save all.

After you finish: To prevent users from backing up and restoring data from their BlackBerry devices, change Allow users to backup and restore data to No.

Configure the domains for backing up data using the BlackBerry Web Desktop Manager

You can specify the domains that users' computers are located in so that you can limit which users can back up data on their BlackBerry® devices using the BlackBerry® Web Desktop Manager.

In the BlackBerry Administration Service, in the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view.
Click BlackBerry Administration Service .
Click Edit component.
On the BlackBerry Web Desktop Manager information tab, in the Device backup domains field, type a domain that permits the user to back up data.
Click the Add icon.
Repeat steps 4 and 5 for each domain that you want to add.
Click Save all.

Change the text colors in the BlackBerry Web Desktop Manager

You can change the text colors in BlackBerry® Web Desktop Manager to match the colors that your organization uses for UIs.

In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view.
Click BlackBerry Administration Service.
On the Font colors tab, click Edit Component.
Type the name of the color, in hexadecimal format, for the color of the BlackBerry Web Desktop Manager text that you want to change.
Click Save All.

BlackBerry Web Desktop Manager text colors

Parameter	Description	Default
Font color 1	This text color specifies the hexadecimal color value of the description text in the BlackBerry® Web Desktop Manager.	#000000 (black)
Font color 2	This text color specifies the hexadecimal color value of the copyright text in the BlackBerry Web Desktop Manager.	#788cb6 (steel blue)
Font color 3	This text color specifies the hexadecimal color value of the text in the BlackBerry Web Desktop Manager error messages.	#ff0000 (red)
Font color 4	This text color specifies the hexadecimal color value of the text in the BlackBerry Web Desktop Manager information messages.	#6c4091 (purple)
Font color 5	This text color specifies the hexadecimal color value of unavailable links in the BlackBerry Web Desktop Manager. For example, text for options that you make unavailable using IT policy rules use this parameter.	#a1a1a4 (grey)
Font color 6	This text color specifies the hexadecimal color value of the text in the BlackBerry Web Desktop Manager headers, and the text in the tab links that point to web pages that the user is not currently visiting.	#ffffff (white)
Font color 7	This text color specifies the hexadecimal color value of the text in the available BlackBerry Web Desktop Manager menu and text in the option links.	#005387 (blue)
Font color 8	This text color specifies the hexadecimal color value of the BlackBerry Web Desktop Manager link text when a user pauses a cursor on a link.	#8cb811 (green)

Display a custom image in the BlackBerry Web Desktop Manager

You can display a custom image, such as your organization's logo, in the upper-right corner of the BlackBerry® Web Desktop Manager. The image file that you specify must be a .jpg or .gif file that is located on a trusted web site.

In the BlackBerry Administration Service, in the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view .
Click BlackBerry Administration Service.
Click Edit component.
On the Company logos tab, type the HTTPS URL for your organization's logo.
Click Save all.

Display the domain name on the login page of the BlackBerry Web Desktop Manager

You can specify the domain name that appears automatically in the Domain field when users browse to the BlackBerry® Web Desktop Manager login page. You can specify only one domain name. You can also provide the domain name to users when you send their login information to them.

In the BlackBerry Administration Service, in the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view.
Click BlackBerry Administration Service.
Click Edit component.
On the Microsoft® Active Directory® authentication tab, in the Login domain section, in the Default domain field, type the name of the default domain that users log in from.
Click Save all.