Switching between a SIM license and a server license

When you activate a BlackBerry 10 device, the device can use a SIM license or a server license. If a SIM license is available, BlackBerry Enterprise Service 10 uses it to activate a device. If a SIM license is not available, BlackBerry Enterprise Service 10 uses an available server license. For more information, see License requirements for activation types.

If you want to switch a device from using a SIM license to a server license, or a server license to a SIM license, the service provider must change the provisioning of the device's SIM card as necessary, and you must reactivate the device.