Impact on the domain when trial licenses expire

When trial licenses expire, the impact depends on the license classes that exist in the domain:

License classes in the domain

Description

Trial licenses only

When trial licenses expire, the trial status displays an error icon and "Trial status - expired". You cannot activate new devices or reactivate existing devices.

The BlackBerry Enterprise Service 10 services stop and you cannot manage activated devices. Data is not deleted from devices.

Trial licenses with subscription or perpetual licenses, or both

When trial licenses expire, BlackBerry Enterprise Service 10 checks license usage for the domain and, if available, assigns subscription or perpetual licenses to devices with expired trial licenses. The BlackBerry Enterprise Service 10 services do not stop.

You can continue to manage devices with expired trial licenses (these devices can be reactivated only if valid licenses are available). After all trial licenses expire, the trial status is no longer displayed.