Log in to the BlackBerry Device Service console

Also known as the BlackBerry Administration Service, you can use the BlackBerry Device Service console to manage the BlackBerry Device Service and the user accounts and devices that are associated with it. To open the console, you can use a browser on a computer that can access the computer that hosts the BlackBerry Administration Service. You can use a Microsoft Active Directory, LDAP, or BlackBerry Administration Service username and password to log in.

When you install BlackBerry Enterprise Service 10, you specify the username and password that you use to log in for the first time.

  1. In the browser, type https://<server_name>:<port>/webconsole/login, where <server_name> is the name of the computer that hosts the BlackBerry Administration Service. The default port for the BlackBerry Administration Service is port 38443.
  2. In the User name field, type your username.
  3. In the Password field, type your password.
  4. Perform one of the following actions:
    • In the Log in using drop-down list, click BlackBerry Administration Service.
    • In the Log in using drop-down list, click Active Directory and type the Microsoft Active Directory domain in the Domain field.
    • In the Log in using drop-down list, click LDAP.
  5. Click Log in.
  6. Install the RIMWebComponents.cab add-on if you are prompted to do so.