Change the maximum file size for attachments that users can send

By default, the maximum file size of a single attachment, or multiple attachments in a single email message, that users can send from BlackBerry smartphones is 10 MB.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. On the Messaging tab, in the Messaging options section, perform any of the following actions:
    • To change the maximum file size for a single attachment that devices can send, in the Maximum single attachment upload size (KB) field, type a number that is between 1 KB and 10,240 KB.
    • To change the maximum file size of multiple attachments that devices can send at one time, in the Maximum multiple attachment upload size (KB) field, type a number that is between 1 KB and 10,240 KB that is greater than the value in the Maximum single attachment upload size (KB) field.
  5. Click Save all.
Last updated: 2012-09-17
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