Create an administrator account

You can create an account for administrators so that they can log in to the BlackBerry Administration Service and manage the BlackBerry Enterprise Server. You create an administrator account and assign the account to one or more roles. The roles control the actions that an administrator can perform in the BlackBerry Administration Service.

If your environment includes a Microsoft Exchange resource forest, you must create the administrator account in the resource forest.

Before you begin: Verify that you can configure the authentication type and roles for an administrator account.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Administrator user.
  2. Click Create an administrator user.
  3. Type the required information. Consider using the minimum rules for password complexity when you create the password for the administrator account. The password should be at least 8 characters in length and contain at least one number, letter, and special character, and should not contain dictionary words.
  4. In the Role drop-down list, click the role that you want to assign to the administrator account.
  5. Click Create an administrator user.
After you finish: To configure the administrator account, provide the login information to the administrator and add the administrator account to a group, or you can assign additional roles to the administrator account.