Deactivate BlackBerry devices that do not have IT policies applied

  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Policy.
  2. Click the instance that you want to change.
  3. In the Disable Users with Unapplied IT Policy drop-down list, click True.
  4. In the Disable user time limit (hours) field, type the time (in hours) that can occur before the PINs for BlackBerry devices that you did not apply an IT policy to are deactivated on the BlackBerry Enterprise Server.
  5. Click Save All.
After you finish: Before you re-activate the BlackBerry devices on the BlackBerry Enterprise Server, on the BlackBerry devices, in the Security Options list, instruct users to click Wipe Handheld or Security Wipe to delete all of the data on the BlackBerry devices.
Last updated: 2012-09-17
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