View how the BlackBerry Administration Service resolved software configuration conflicts for a user account
You can assign multiple software configurations to a user account or group. The BlackBerry Administration Service uses specific rules to resolve conflicting settings in the multiple software configurations that you assign to a user account or group. After the BlackBerry Administration Service applies software configurations to a BlackBerry device, you can view how the BlackBerry Administration Service resolved any of the conflicting settings in the multiple software configurations.
Before you begin: Assign multiple software configurations to a user account or group.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for a user account.
- Click the name of a user account.
- On the Software configuration tab, perform one of the following actions:
- To view how the BlackBerry Administration Service resolved conflicts that involve BlackBerry Java Applications, click View resolved applications.
- To view how the BlackBerry Administration Service resolved conflicts that involve BlackBerry
Device Software, click View Resolved BlackBerry Device Software bundles.
- To view how the BlackBerry Administration Service resolved conflicts that involve application control policies for unlisted applications, click View Resolved Application Control Policy for Unlisted Applications.
- To view how the BlackBerry Administration Service resolved conflicts that involve
the standard application settings in BlackBerry Device Software configurations, click View Resolved BlackBerry Device Software application settings.
- View the appropriate information about how the BlackBerry Administration Service resolved the software configuration conflicts for the user account.
