Configure a BlackBerry Router to permit BlackBerry device activations over the enterprise Wi-Fi network

  1. On the computer that hosts the BlackBerry Router, on the taskbar, click Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration.
  2. On the OTA WIFI Activation tab, select the Permit wireless activation in your WLAN environment check box.
  3. Optionally, to restrict the BlackBerry Router so that it acts as a gateway for wireless activations over the enterprise Wi-Fi network and not as a gateway for other network traffic such as email messages, data, or calendar synchronization, select the Prevent all serial bypass traffic through this router except WLAN activations check box. Only restrict the BlackBerry Router if you configured more than one BlackBerry Router instance.
  4. To specify how the BlackBerry Router locates the SMTP server, in the Activation Gateway Settings section, select one of the following options:
    • To permit the BlackBerry Router to determine which SMTP server it uses for ETP traffic based on the mail exchange record of the host domain, select Use MX Lookup to obtain SMTP server.
    • To provide the SMTP server name and port number for the BlackBerry Router, select Explicitly provide SMTP server name and port. Type the server name and the server port number for the SMTP server.
  5. If the SMTP server requires authentication, specify the SMTP login name and SMTP password.
  6. In the From address for ETP messages field, type the email address that you want to use as the From address. The ETP message is the email message that the BlackBerry Router sends to the users' mailboxes during the activation process.
  7. Click Apply.
  8. Click OK.
  9. In the Windows Services, restart the BlackBerry Router.
After you finish: Instruct users to activate the Wi-Fi enabled BlackBerry devices.
Last updated: 2012-09-17
©2012 Research In Motion Limited. All Rights Reserved.