Change how a BlackBerry Attachment Connector retries sending requests to a BlackBerry Attachment Service

The BlackBerry Attachment Connector sends requests to view attachments from users' BlackBerry devices to a BlackBerry Attachment Service. You can change how a BlackBerry Attachment Connector processes attachment requests that it cannot deliver to a BlackBerry Attachment Service.

Depending on the number of users in your organization's environment, if you change the BlackBerry Attachment Connector settings, your organization's environment might experience a performance impact.

  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Attachment > Connector.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. In the General section, in the Minimum wait for retry per request field, type the amount of time, in milliseconds, that the BlackBerry Attachment Connector waits before it resends a request that is not delivered to a BlackBerry Attachment Service. The default value is 1000 milliseconds.
  5. In the Maximum retries per request field, type the maximum number of times that the BlackBerry Attachment Connector tries to resend a request that is not delivered to a BlackBerry Attachment Service. The default value is 10.
  6. Click Save all.
Last updated: 2012-09-17
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