Change the maximum file size for attachments that users can receive

The BlackBerry Attachment Service uses memory during the attachment conversion process. If users try to open large or complex attachments (for example, .pdf files or ASCII text files that are larger than 2 MB) or multiple attachments at the same time, you might want to limit the file size for attachments.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Attachment > Server.
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. In the Distiller display name section, in the Attachment size (KB) column, type a value, in KB, for the distillers that you want to change. If necessary, configure the settings in the Additional data column.
  5. Click Save.
After you finish: Restart the BlackBerry Attachment Service.
Last updated: 2012-09-17
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