Specify the inactivity timeout limit for instant messaging sessions

The BlackBerry Collaboration Service closes instant messaging sessions that exceed the inactivity timeout limit.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Collaboration.
  2. Expand the instant messaging environment.
  3. Click the instance that you want to change.
  4. Click Edit instance.
  5. In the General section, in the Inactivity timeout (milliseconds) field, type a value, in milliseconds.
  6. Click Save all.
Last updated: 2012-09-17
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