Change how the BlackBerry Administration Service resolves conflicts during organizer data synchronization for all user accounts on a BlackBerry Enterprise Server

  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Synchronization.
  2. Click the instance that you want to change.
  3. In the Instance information section, click Synchronization.
  4. Click Edit component.
  5. In the Conflict resolution drop-down list, perform one of the following actions for each type of organizer data:
    • To specify that the BlackBerry Enterprise Server data overrides the BlackBerry device data, click Server Wins.
    • To specify that the BlackBerry device data overrides the BlackBerry Enterprise Server data, click Device Wins.
  6. Click Save all.