Turn on an email message filter that applies to a specific user account
- In the BlackBerry Administration Service, in the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for a user account.
- In the search results, click the name of the user account.
- Click Edit user.
- In the Messaging configuration section, click Default configuration.
- On the Email tab, click the Edit icon beside the email message filter that you want to turn on.
- In the Enabled drop-down list, click Yes.
- Click Continue to user information edit.
- Click Save all. The BlackBerry Administration Service applies email message filters in the order that they are listed in.