Configure the BlackBerry Enterprise Server to fail over automatically

When you configure the BlackBerry Enterprise Server to fail over automatically, the BlackBerry Enterprise Server can start the failover process automatically depending on the health of the primary BlackBerry Enterprise Server and the standby BlackBerry Enterprise Server. The health parameters must be greater than the failover threshold and indicate that the primary BlackBerry Enterprise Server is unhealthy. The health parameters must also be greater than the promotion threshold and indicate that the standby BlackBerry Enterprise Server is healthy. After the failover process occurs, the BlackBerry Enterprise Server turns off automatic failover.

  1. In the BlackBerry Administration Service, on the Servers and components menu, expand High availability > Highly available BlackBerry Enterprise Servers.
  2. Click the name of the BlackBerry Enterprise Server pair that you want to turn on automatic failover for.
  3. Click Turn on automatic BlackBerry Enterprise Server failover.
In the System status section, the value for the Automatic BlackBerry Enterprise Server failover mode field changes to True.
After you finish: To turn off automatic failover, click Turn off automatic BlackBerry Enterprise Server failover.