Import profile information from a .csv file

The BlackBerry Administration Service processes actions in the order that they appear in the .csv file. If two actions that you listed in the file contradict each other, the action that appears closer to the end of the file is the action that the BlackBerry Administration Service processes. If the BlackBerry Administration Service notices an error that is specific to an action during the import process (for example, you formatted an action incorrectly in the .csv file), the BlackBerry Administration Service continues to process the remaining actions in the file and displays an error message for the action that the BlackBerry Administration Service could not process.

  1. In the BlackBerry Administration Service, expand User > Manage users.
  2. In the Search for users section, click Update Wi-Fi Information for users from a list.
  3. Click Browse.
  4. Navigate to the .csv file that you want to import.
  5. Click Open.
  6. Click Save.