Remove a software configuration from multiple user accounts

If you remove a software configuration from multiple user accounts, the applications in the software configuration are removed from the BlackBerry devices that are associated with the user accounts.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for one or more user accounts.
  4. Select one or more user accounts.
  5. In the Remove from user configuration list, click Remove software configuration.
  6. In the Available software configurations list, click a software configuration.
  7. Click Remove.
  8. Repeat steps 6 and 7 for each software configuration that you want to remove from the user accounts.
  9. Click Save.
Last updated: 2012-09-17
©2012 Research In Motion Limited. All Rights Reserved.