Permit users to perform administrative tasks using the BlackBerry Web Desktop Manager

You can permit users to perform the following administrative tasks using the BlackBerry Web Desktop Manager:
  • specify an enterprise activation password for a BlackBerry device
  • specify a new device password and lock a device
  • delete all device data and deactivate a device
  • assign a new device to a user account
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution Topology > BlackBerry Domain > Component view.
  2. Click BlackBerry Administration Service.
  3. Click Edit component.
  4. On the BlackBerry Web Desktop Manager information tab, change Allow users to perform self service tasks to Yes.
  5. Click Save all.
Last updated: 2012-09-17
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