Monitor PIN messages

You can use the log files for PIN messages to monitor the time and frequency when users send PIN messages from BlackBerry devices. The log files are named using the format PINLog_<yyyymmdd>. By default, logging for PIN messages is turned off.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.
  2. Click Manage IT policies.
  3. In the list of IT policies, click an IT policy.
  4. Click Edit IT policy.
  5. On the PIM Synchronization tab, in the Disable PIN Messages Wireless Synchronization drop-down list, click No.
  6. Click Save all.