A user cannot see Wi-Fi connection settings on a Wi-Fi enabled BlackBerry device
Possible cause
The Wi-Fi enabled BlackBerry device is not configured to permit a user to make changes to the Wi-Fi configuration settings.
Possible solution
- In the BlackBerry Administration Service, change the WLAN Allowed Handheld Changes configuration setting in the Wi-Fi profile to Yes.
- Resend the IT policy to the BlackBerry device.