Change the instant messaging server or pool that a BlackBerry Collaboration Service connects to

  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Collaboration.
  2. Expand the instant messaging environment.
  3. Click the instance that you want to change.
  4. Click Edit instance.
  5. In the Connection settings section, perform one of the following actions:
    • For Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server 2010, in the Instant messaging server pool name field, type the FQDN of the pool of instant messaging servers.
    • For all other types of instant messaging server, in the Host Server for instant messaging field, type the host name of the instant messaging server.
  6. In the Port field, type the port number of the instant messaging server or the port number of the pool of instant messaging servers.
  7. If necessary, in the Transport protocol drop-down list, click the appropriate transport protocol.
  8. Click Save all.
Last updated: 2012-09-18
©2012 Research In Motion Limited. All Rights Reserved.