Change how the BlackBerry Enterprise Server downloads a user's existing email messages onto the BlackBerry device
By default, the BlackBerry Enterprise Server synchronizes
the headers of 200 email messages from the previous 5 days to a BlackBerry device when you activate it. If you change the BlackBerry Enterprise Server settings so that it synchronizes
the headers and body of messages to a BlackBerry device when you activate it, the BlackBerry Enterprise Server
can synchronize
up to 3000 messages from the previous 30 days.
- In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email.
- Click the instance that you want to change.
- Click Edit instance.
- On the Messaging tab, in the Message prepopulation settings section, perform the following actions:
- To specify the number of previous days that you want to synchronize messages from, in the Prepopulation By message age field, type a number.
- To specify the maximum number of messages that you want to synchronize, in the Prepopulation By message count field, type a number.
- Click Save all.