Managing administrator accounts
Change role permissions
To turn on or turn off permissions for administrator accounts, you can change the permissions for the roles that you assigned to the administrator accounts. If an administrator account is a member of a group that you assigned roles to, you can also turn on or turn off the permissions for the administrator account by changing the permissions for the roles that you assign to the group.
- In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Role.
- Click Manage roles.
- In the list of existing roles, click the name of the role that you want to change the permissions for.
- Click Edit role.
- Switch the appropriate tabs to change the appropriate permissions.
- Click Save all.
After you finish: Instruct administrators to log out of the BlackBerry Administration Service
and log in again so that the changes can take effect immediately.
Change the roles for an administrator account
To reflect the changes to an administrator's responsibilities in your organization, you can add or remove one or more administrative roles for the administrator account.
- In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for an administrator account.
- In the search results, click the display name for the administrator account.
- Click Edit user.
- On the Roles tab, in the Available roles and Current roles lists, add or remove the appropriate roles.
- Click Save all.
Delete a role
You can delete a role when you no longer require it in your organization's environment.
Before you begin: Verify that the role is not assigned to any administrator accounts or groups.
- In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Role.
- Click Manage roles.
- In the list of existing roles, click the name of the role that you want to delete.
- Click Delete role.
- Click Yes - Delete the role.
Delete an administrator account
You can delete an
administrator account when you no longer require it in your organization's environment.
Before you begin: If the administrator is also a BlackBerry® device user, remove the BlackBerry device from the administrator account.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Administrator User.
- Click Manage users.
- Search for an administrator account.
- In the search results, click the display name for the administrator account.
- In the Status list, click Delete user.
- Click Yes - Delete the user.