Log files for BlackBerry Enterprise Server components

You can use log files to record the activity of BlackBerry® Enterprise Server components and troubleshoot issues with the components. The BlackBerry Enterprise Server creates a log file for each BlackBerry Enterprise Server component and saves the log files on the computer that hosts the BlackBerry Enterprise Server. By default, the BlackBerry Enterprise Server saves the log files in C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs. Each BlackBerry Enterprise Server instance saves the log files in folders that it creates daily and organizes by date. To prevent the BlackBerry Enterprise Server log files from taking up too much disk space, you can change how BlackBerry Enterprise Server components create and delete log files.

By default, the BlackBerry Enterprise Server names log files <server_name>_<component_identifier>_<instance>_<yyyymmdd>_<log_number>.txt (for example, BBServer01_MAGT_01_20070120_0001.txt). An event that the BlackBerry Enterprise Server writes to a log file begins with a five-digit number, where the first digit represents the logging level. For example, the following log file entry logs level 3, which are informational level events: [30000] (03/12 14:03:42.315):{0x18CC} [ENV] Computer Host Name: host_name.